EDPS Logo

EA Licence No. 78592

About Us

Our Services

Staff Hub

Contact Us

Job Seeker

Enter a Job Title or Position

Latest

Cannot find a suitable job?
Submit your resume to us, and we will match a job for you based on your work experience and technical skills.

Senior Information Technology Assistant

Reference Number

HR_202504_SITA28

Job Highlight

  • Experience in Datacentre Maintenance.
  • UNIX.
  • Windows Server 2008/2012.

Job Nature

  • Mainly deployed to provide computer operation services and facility management services for LHR Data Centre and CSW Data Centre are required.
  • The computer operation services of LHR Data Centre and CSW Data Centre include helpdesk operation and network monitoring of multiple major IT systems and networks running on a round-the-clock basis throughout the year including public holidays. 
  • The facility management services include provision of support services to Uninterruptible Power Supply System, Air-cooling System, Water Detection System, Fire Suppression System, equipment inventory control and physical security control of the data centre, etc.

Job Description

Seconded to our clients of public sector to perform the followings:

  • To deliver IT services including system operation, network support, helpdesk support and facilities management.
  • To plan and optimize use of resources in the Data Centre to meet target schedules; ensure committed service levels are met.
  • To oversee the provision of computer services through performance management, problem/incident management, security management, facilities management; liaise with parties concerned in major incidents and take escalation procedures if required.
  • To ensure housekeeping and backup jobs are completed in accordance with the predefined schedule.
  • To give advice on site preparation/facilities management work; participate in site acceptance, system and/or application acceptance; ensure that proper record and documentations are provided, maintain equipment/configuration records. 
  • To implement standards and procedures; propose changes for improvement.
  • To enforce physical and system security; perform security monitoring.
  • To co-ordinate with support staff, users and vendors for operational matters and preventive maintenance activities.
  • To maintain computer equipment inventory and perform annual checking.
  • To perform administrative duties including timesheet preparation, issuing of monthly operational and statistical reports, etc.
  • To arrange and escort the backup data media for off-site storage at other premises and maintain the media record.
  • To carry out any other duties as assigned by the supervisor.

     

Job Requirement

  • Diploma or Degree Holder in Computer Science, or equivalent;
  • Minimum 5 years post-qualification IT experience with at least 5 years of experience in similar capacity.
  • Able to deliver the overall computer operation services and facility management for LHR Data Centre and CSW Data Centres; and
  • Able to lead a team through performance management, problem, management, incident management, security management, service level management and resources management, etc.

     

 

 

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

Back to Top
Apply
EDPS Logo

EDPS

EDPS Systems Limited EDPS 電腦系統有限公司 EA Licence No. 78592

© Copyright of EDPS Systems Limited 2025. All Rights Reserved.