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Oversee daily IT operations to ensure smooth service delivery and operational efficiency.

Lead and manage IT projects, including planning, execution, monitoring, and delivery.

Lead and manage IT projects, including planning, execution, monitoring, and delivery.

Oversee daily IT operations to ensure smooth service delivery and operational efficiency.

Collaborate with clients, vendors, and internal teams to meet project milestones and operational targets.

Implement and enforce ITIL processes and best practices.

Provide technical guidance and oversight for network and infrastructure projects.

Prepare and maintain project documentation, reports, and operational procedures.

Drive continuous improvement initiatives across project management and operations.

Bachelor's Degree or above in Information Technology, Computer Science, or related disciplines.

Minimum 5 years of relevant experience in IT project management and/or IT operations management.

Holder of ITIL certification and a networking certification (e.g., Huawei, Cisco, Fortinet, Palo Alto).

Strong leadership, communication, and organizational skills.

Ability to manage multiple projects and priorities under tight deadlines.

Preferred Professional Qualifications (an advantage if possessed):

Project Management Certifications: PMI Project Management Professional (PMP), ITIL Foundation

Information Security Certifications: CISM, CISA

Networking Certifications: Cisco CCNA/CCNP, Fortinet NSE 7, Palo Alto PCNSE, Huawei Certified Network Associate

Cloud Certifications: AWS Certified Solutions Architect, AWS-CCP, Microsoft Azure Administrator/Architect

Other Technical Certifications: Microsoft Certified Technology Specialist (MCTS), IBM Certified Systems Expert