• System Implementation and Maintenance/Support.

System Maintenance & Support of Centrally Managed Messaging Platform (CMMP) -
CMMP is a new platform to replace the current decentralised email system in order to enhance the ability in tackling the increasing cyber security risks, utilise computing resources optimally and increase operational efficiency.

Seconded to our clients of public sector to perform the followings:

• Take part in implementation, maintenance, and testing on system changes/enhancements of CMMP, particularly on email sub-system and systems interfacing with other central services, and systems in other bureaux/departments (B/Ds).
• Maintain and support the email sub-system of CMMP, including the Microsoft Exchange servers, web application servers (.NET/IIS) and the integration with other sub-systems.
• Plan, implement, maintain and support CMMP for the existing and new B/Ds.
• Identify and resolve reported issues for the email system including but not limited to mail routing, mail operation, etc., reply to the reported users, and create and maintain knowledgebase documents for the team to refer in future for resolutions.
• Maintain and prepare scripts (Exchange PowerShell and Windows PowerShell) to automate tasks and integration with other sub-systems.
• Monitor and report system usage and healthiness.
• Review the system resources and conduct regular capacity planning to meet changing demands.
• Review and modify the system architecture to improve effectiveness and efficiency, and to meet new user requirements.
• Assist in assuring and controlling of the quality of the project deliverables produced by the contractors/vendors.
• Provide daily administrative support and produce reports and deliverables meeting the internal standards and requirements of the project.
• Provide liaison and support to different stakeholders, and other B/Ds on the production changes.
• Self-motivated, able to work independently under pressure, multi-tasking and energetic.
• Work outside office hours and provide on-call production support.
• Perform any work assigned by supervisor.

• Degree holder in Computer Science or related discipline;
• Minimum 6 years post-qualification IT experience with at least 2 years of experience in similar capacity;
• Minimum of 6 years of working experience in administration of Microsoft Exchange 2016/2019.
• Minimum of 6 years of working experience in configuration and support of Microsoft Outlook 2016/2019.
• Minimum of 5 years of working experience in system implementation, maintenance and support of IT systems.
• Good command in spoken and written English is required.
• Good command in spoken Mandarin is preferred.

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.