• Internet/ Intranet.
• Lotus Notes Mail Admin. & Technical Support.
• Office Automation.
• Helpdesk Call Handling Technique.

To support core duties of department's PC Helpdesk, software asset/ inventory management and IT procurement activities.

Seconded to our clients of public sector to perform the followings:

• Perform general helpdesk duties;
• Provide software asset/ inventory management support;
• User Account Management for Notes / Domain;
• Provide administrative support for IT procurement activities;
• Provide ad-hoc/ on-call support for urgent incidents and support activities during non-office hours may be required;
• Provide any ad-hoc duties as assigned by supervisor.

• Degree Holder in Computer Science, or equivalent;
• Minimum 5 years post-qualification IT experience with at least 5 years of experience in similar capacity.
• With at least 5 years of proven and substantiated helpdesk experience;
• With at least 2 years solid experience in supporting PC running on Microsoft platform (MS Windows XP / MS Windows 7), internet applications, Lotus Notes Mail System (both Client-based and Web-based);
• With at least 1 year experience in supporting IT procurement activities;
• Good telephone manner and have good communications skills;
• Proficient in both spoken and written English and Cantonese;
• Holder of Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems Administrator (MCSA) and IBM Certified Associate System Administrator (ICASA) R.7 or above or equivalent is preferred.

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.