• Wireless and Mobile.
• Wireless/mobile Email solution.
• Client Service.
• Helpdesk Call Handling Technique.

Responsible for the Mobile Workplace Services (MWS) project, which is to centrally manage and support the current Standing Offer Agreements (SOAs) to facilitate various B/Ds in acquiring different types of mobile devices and/or related services to access Notes emails anywhere and anytime. 

Seconded to our clients of public sector to perform the followings:

• To assist in maintaining the existing network infrastructure so as to continuously support the mobile solutions which have been deployed by SOA-MWS contractors.
• To coordinate with related parties, such as other internal support teams, SOA-MWS contractors, etc. for configuration and resolving all technical issues, including mobile communication, data security, etc.
• To provide technical and helpdesk support to B/D users about the operation of SOA-MWS.
• To provide technical requirement on the mobile device management and mobile endpoint detection and response for the coming SOA-MWS.
• To assist in content updates for SOA-MWS theme pages.
• To perform contract administration and provide advice on procurement matters arising from the use of the SOA-MWS.
• To involve in the project of "Safeguarding and Strengthening Information Security of Critical Services Provided to Bureaux and Departments"
• To carry out other duties as designated by the supervisor.

• Degree holder in Computer Science or related discipline;
• Minimum 4 years post-qualification IT experience with at least 1 years of experience in similar capacity.
• Possess strong technical background in mobile or wireless email technology, with good interpersonal and communication skills to deal with client and helpdesk support tasks.
• Knowledge in IT security, Lotus Domino and web site maintenance is preferred.

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.