• Confidential Mail System.
• Lotus Notes Mail Admin. & Technical Support.
• Office Automation.
• PC LAN Support.
• Helpdesk Call Handling Technique.

To support the core duties of department's PC Helpdesk and provide on-site/ remote support to users.
 

Seconded to our clients of public sector to perform the followings:

• Perform general helpdesk duties;
• Coordinate with support staff, users, and outsourced contractors of call centre and HW/SW maintenance services for operational matters and desktop support activities;
• Provide on-site troubleshooting/ support for IT users;
• Provide support to OA/ E-mail/ Confidential Mail services in department; 
• Provide ad-hoc/ on-call support for urgent incidents and support activities during non-office hours may be required; and
• Undertake any ad-hoc duties as assigned by supervisor.
   

• Degree Holder in Computer Science, or equivalent;
• Minimum 2 years post-qualification IT experience with at least 2 years of experience in similar capacity.
• At least 1 years solid experience in supporting PC Clients running on Microsoft platform, Internet applications, Lotus Notes Mail System;
• At least 1 year solid experience in supporting Lotus Notes/ Email applications;
• Familiar with Microsoft products, Confidential Mail System and Lotus Notes Email System;
• Good communication skills, mature, self-motivated and ability to work independently;
• Proficient in both spoken and written English and Cantonese; 
• Holder of Microsoft Certified IT Professional (MCITP) or Microsoft Certified Professional (MCP) or equivalent is preferred.
   

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.