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EA Licence No. 78592

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Senior Information Technology Assistant

Reference Number

HR_202503_SITA14

Job Highlight

  • Confidential Mail System.
  • Lotus Notes Administration & Technical Support.
  • Windows Server 2008/2012.
  • Wireless and Mobile.
  • Client Service.
  • Helpdesk Call Handling Technique.

 


Job Nature

  • Setup of IT facilities in new offices of department;
  • Replacement of obsolete network equipment and firewalls; and
  • Migration of network and client devices for office relocation.
     

Job Description

Seconded to our clients of public sector to perform the followings:

  • To assist in the migration of network and client devices for office relocation;
  • To assist in the setup of IT facilities in new offices of department; and
  • To provide IT advice and support service in department, which includes IT helpdesk, remedial and miscellaneous IT support services (including but not limit to Departmental Portal, e-Leave, VPN, Wi-Fi service), central network monitoring, trouble shooting, etc. so that all computer users in department could carry out their duties smoothly by using the computer systems.

     

Job Requirement

  • Diploma or Degree Holder in Computer Science, or equivalent;
  • Minimum 5 years of experience in similar capacity;
  • Strong knowledge in Office Automation is essential including Windows servers, Outlook Mail System, Notes Mail System, Confidential Messaging Application, and wireless and mobile services;
  • Knowledge in internet firewall support, remote access servers, virtual private network, various network, IT security, and security risk assessment;
  • Solid experience in providing IT advice, helpdesk and support service that covers Government systems and services including hardware, software, applications, packages, networks, servers, special devices, system documentation, communication lines and equipment;
  • Experience in performing LAN administration jobs, maintenance, trouble shooting, support services and ad-hoc services to users to ensure network and systems' reliable and satisfactory operations to meet service level requirements; and
  • Communication skills in dealing with vendors and users. 
     

 

 

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

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EDPS Systems Limited EDPS 電腦系統有限公司 EA Licence No. 78592

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