• Office Automation.
• PC LAN Support.
• Windows 7/8/10.
• Client Service.
• Helpdesk Calling Handling Technique.

IT system administration and helpdesk support, inventory record vetting and update, documentation update, form processing, computer system log and health status checking, and software installation.
 

Seconded to our clients of public sector to perform the followings:

• Conduct daily IT system monitoring, health check and review log records;
• Perform daily monitoring of department network utilization, virtualization infrastructure, etc;
• Conduct routine server systems and client PC software patching ;
• Fulfill logging and administrative reporting requirements and assist in preparing statistics and reports;
• Provide helpdesk and troubleshooting services to department users;
• Provide technical support on the official mobile services, include CMMP ME, MDM, etc;
• Assist in system administration, network support and IT security;
• Assist in IT system implementation;
• Facilitate IT system installation and configuration by vendors and conduct system/server testing;
• Perform IT related tasks assigned by the supervisors.
• Types of technical areas include, but are not limited to, network/system settings, departmental LAN/WAN, CMMP, GOA systems, Windows system, virtualisation system, Mobile Workplace Service, Remote Access System, end-point security system and other applications.

• Degree Holder in Computer Science, or equivalent;
• Minimum 2 years of experience in similar capacity.
• Self-motivated, independent, diligent, polite, patient, pro-active, fast-learning, good team player;
• Good communication skill and customer service skill;
• Good command of written & spoken English and Chinese;
• Need to carry mobile phone/pager as directed by supervisor;
• Overtime and on-call support work outside office hours when necessary;
• Work on Saturday, Sunday and public holidays, or non-office hours when necessary.

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.