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EA Licence No. 78592

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Programmer (Network & Helpdesk Support)

Reference Number:

HR_202502_P35

Job Highlight

  • Microsoft Active Directory Administration.
  • Lotus Notes Administration & Technical Support.
  • PC LAN Support.
  • Windows 7/8/10.
  • Helpdesk Call Handling Technique.

Job Nature

Providing system and operation support to departmental network and helpdesk support to department computer users.


Job Description

Seconded to our clients of public sector to perform the followings:

  • Responsible for the first tier helpdesk support via telephone, email and desktop support;
  • Solving IT problems for department users or escalate problem to appropriate level support parties; 
  • Maintaining backup log, systems check log, inventory and maintenance records of computer equipment and filing of documents;
  • Performing user account administration such as new account setup, password resets, mailbox setup;
  • IT event setup and on-site supporting;
  • Managing loan of computer equipment to users;
  • Installing hardware, software and automation tools;
  • Assisting in system administration and IT security;
  • Performing various testing such as unit test, system test, integration test and updating system documentation whenever necessary;
  • Windows 10/11 desktop management and physical /virtual desktop deployment,&
  • Video conference supporting.






     

Job Requirement

  • Degree Holder in Computer Science or equivalent;
  • Minimum 2 years' working experience in the field of IT, and 1 years experience in similar position;
  • At least 2 years' experience in supporting Microsoft Windows , PC LAN and helpdesk;
  • At least 2 years' experience in supporting e-directory service administration and system backup operation;
  • Previous experience in one or more of the following areas is an added advantage:
    • Lotus Notes Mail;
    • TCPIP Networking;
    • Zenwork Desktop management;
    • Novell Open Enterprise Server OES ;
    • e-Dir directory service;
    • MS Active Directory administration;
    • VMware horizon virtual desktop management and;
  • Good communication and interpersonal skills, independent and capable to work under pressure.

 

 

 

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

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EDPS Systems Limited EDPS 電腦系統有限公司 EA Licence No. 78592

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