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EA Licence No. 78592

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Programmer (Centralized IT Support)

Reference Number:

HR_202502_P32

Job Highlight

  • Confidential Mail System.
  • Lotus Notes Mail Admin. & Technical Support.
  • PC LAN Support.

Job Nature

To provide IT support in centralized helpdesk and branch helpdesk in offices and workplaces.


Job Description

Seconded to our clients of public sector to perform the followings:

  • To perform trouble-shooting on computer, email service, Internet and network problems, etc;
  • To perform basic configuration of email account including Lotus Notes account and CMMP account;
  • To install PC management tools such as security software, email software and PC management software;
  • To assist in IT project such as networking, email service and active directory (AD) projects including storage encryption, network access control, email migration and roll out, endpoint security solutions and AD management, etc;
  • To assist Group Computer Officer (GCO) in maintaining the inventory list of hardware and approved or licensed software for user group or unit;
  • To assist GCO in conducting any change of IP address with proper group IP file record updated;
  • To support the daily mail server backup job;
  • To provide computer related technical support including software installation, email archiving, setting up of hardware, for example, network printer and scanner, etc;
  • To coordinate the LAN node cabling work and perform the network connection between client PC and departmental network;
  • To configure portable and desktop computers, servers and related devices with approved IP address and computer name;
  • To manage common device of user group or unit;
  • To administer user account in using common device of user group or unit;
  • To support the setup of device for the meeting such as paperless meeting, presentation, video conference and online interview, etc;
  • To maintain helpdesk log records and IT documentation such as the project implementation, inventory loan form and IP address table of each branch offices, etc;
  • To provide IT support at remote sites or special operation upon request;
  • To carry out any other duties as directed.





     

Job Requirement

  • Higher Diploma / Degree Holder in Computer Science or equivalent;
  • Minimum 5 years' working experience in the field of IT, and 2 years experience in similar position;



     

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

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EDPS Systems Limited EDPS 電腦系統有限公司 EA Licence No. 78592

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