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EA Licence No. 78592

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Information Technology Assistant (IT Support | Private Cloud)

Reference Number:

HR_202502_ITA28

Job Highlight

  • System Backup Operation.
  • infrastructure.
  • Internet/ Intranet.
  • Networking.

 


Job Nature

Provide IT support and system monitoring to the private cloud of departement.


Job Description

Seconded to our clients of public sector to perform the followings:

  • To assist project team to provide operation support on network, servers, and private cloud infrastructure;
  • To assist project team to carry out network and servers troubleshooting, problem reporting and escalation;
  • To follow the support procedures for problem handling and escalation;
  • To report problem instantly to project team by phone/email and carry out the problem handling activities;
  • To prepare problem reports with incident details including symptoms, impacts, problem causes, solutions and follow-up actions;
  • To meet the 7 x 24 operational needs of the private cloud infrastructure and work on shift system (including overnight shift) and Saturdays, Sundays and public holidays whenever required.
     

 


Job Requirement

  • High Diploma or Degree Holder in Computer Science, or equivalent;
  • Minimum 2 years post-qualification IT experience with at least 2 years of experience in similar capacity;
  • Solid experience in 7 x 24 network/system monitoring and support.
  • Solid experience in firewalls, network routers, and switches operation and support.
  • Solid experience in supporting IT virtualization infrastructure
     

 

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

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EDPS Systems Limited EDPS 電腦系統有限公司 EA Licence No. 78592

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