• PC LAN Support.
• System Implementation and Maintenance/Support.
• Windows 7/8/10.

To provide onsite support to users for the application. To provide technical assistance for the hardware peripherals, and related software applications.

Seconded to our clients of public sector to perform the followings:

• Provide technical support to system and PC hardware connected.
• Provide technical support to document scanning kiosk.
• Provide technical support to ticketing system.
• Conduct daily health checks on system.
• Identify user reported issues and escalate them to responsible parties.
• Provide a helpline for answering HC user inquiries.
• Perform adhoc support tasks (e.g. workstation setup for briefings to external stakeholders, user training, etc.).
• Work in a dynamic and supportive environment with a small team on a shift basis.
  
  
  
   

• Diploma or High Diploma or Degree Holder in Computer Science, or equivalent;
• Minimum 2 years of experience in similar capacity;
• Possess strong technical expertise in AV/IT systems, with specific familiarity with kiosks, barcode scanners, and printers. 
• Must have a minimum of one year's experience providing comprehensive support and maintenance for AV/IT systems within a company or organization with a staff size of 50 or more employees.
• Should demonstrate excellent understanding of computer hardware and software, strong analytical, and ability to work independently and effectively in a fast-paced environment.
• Preference will be given to those who have experience in hardware installation and troubleshooting skill. 
• Shall have strong communication and interpersonal skills, and good command of English.
  
  
  
  
  
   

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.