• Anti-Virus Technology
• Experience in C# Programming.
• Experience in Customer Relations.
• Helpdesk Call Handling Technique.

The proposed staff shall be responsible for the system operations, maintenance and support for the department system as well as the system implementation of new initiatives.

Seconded to our clients of public sector to take an assistance role for maintaining the system healthiness of department systems peripherals, team management, technical problem solving and activity planning.

Job duties include but are not limited to:

• Provide on-site installation and technical support services for IT equipment and system software at institutions of department system in different locations;
• Provide remote technical support for onsite team members and logistic arrangement planning;
• Collaborate and liaise with hardware and software contractor to perform necessary maintenance services to ensure the system stability;
• Prepare system setup documentation and provide activity progress update report;
• Participate in the evaluation of hardware products and emerging IT technologies to meet business requirements;
• Conduct quality assurance on department system peripherals to ensure system stability after production application releases and system changes;
• Provide technical support and health check to maintain the daily operations;
• Carry out any other duties as assigned.
  
   

• Degree holder in Computer Science, or equivalent;
• Minimum 2 years' working experience in the field of IT, and 1 years experience in similar position;
• Experience in Team management and vendor support coordination;
• Experience in solid onsite end user system support experience for Android and Windows IT equipment such as Kiosks, Desktop and laptop computers, handheld devices and tablets;
• Experience in basic programming knowledge for IT system integration testing and in-house web application support;
• Good documentation and reporting skills with Microsoft Office;
• Good communication skills, customer service skills, coordination skills and liaison skills;
• Good command of Chinese and English;
• Self-motivated, independent, diligent, polite, pro-active, fast learning and good team player;
• Working at remote correctional facilities for the provision of support services as and when required;
• May need to work outside normal office hours to provide production support and onsite implementation;
• Ability to work under pressure and adhere to tight schedules; 
   

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.