• PC LAN Support

To deliver the general helpdesk support services of PC workstations and maintain IT systems.

Seconded to our clients of public sector to perform the followings:

• To provide helpdesk support of IT systems, including the handling of query/incident reported from users and undertake the daily support of IT systems;
• To provide remote support on software configuration and customization to workstation, such as Lotus Notes / Outlook client installation and administration, anti-virus and Endpoint Detection and Response (EDR) software setup, office suites support and Windows platforms (Windows 10 and Windows 11) support;
• To perform on-site technical support on hardware/software installation, relocation work of systems (PC, monitors, printers, barcode readers and etc), OS image cloning, software or application programs installation;
• To assist in project rollout such as contractor co-ordination, accessories installation, PC data migration, data erasure activities, on-site standby support and etc;
• To perform daily health-check on the IT systems, and Data Centre monitoring and tidy up;
• To perform computer inventory taking and audit exercise.

• High Diploma or Degree Holder in Computer Science, or equivalent;
• Minimum 2 years experience in similar position;
• Experience in PC with Windows environment;
• Experience in customer support in technical aspect is an advantage;
• Overtime work, irregular hours work and work on Sat/Sun are required when necessary
   

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.