• Microsoft Active Directory Administration.
• Departmental Portal.
• JavaScript Programming.
• Helpdesk Call Handling Technique.
• Quality Management.

To assist in IT system implementation projects and coordinate helpdesk to provide end-user support and system administration in the compliance of ISO9001.

Seconded to our clients of public sector to perform the followings:

• Supervise the helpdesk to provide end-user support for PCs, mobile devices and IT application systems.
• Deploy, operate, record and troubleshoot IT facilities.
• Follow-up security alerts and implement security requirements.
• Facilitate ISO 9001 Quality Management activities.
• Collect user requirements and prepare systems documents / user manuals.
• Conduct regular IT / IT Security trainings to general users.
• Assist in IT system implementation projects.
• Assist in update departmental websites.
• Require to perform over-time work outside office hours or on Saturdays, Sundays and public holidays.
• Undertake any other duties as assigned.
  
  
   

• Degree holder in Computer Science, or equivalent;
• Minimum 5 years post-qualification IT experience with at least 1 years of experience in similar capacity.
• Well-versed in the helpdesk support for desktop PCs/Notebooks, OA software.
• Sound experience in system support for Microsoft Windows configuration, Active Directory, Microsoft System Center Configuration Manager, Departmental Portal, Desktop Administration, Apple iOS and Centrally Managed Messaging Platform.
• Sound experience in preparing and troubleshooting Command Line and PowerShell scripts for system administration and configuration.
• Knowledge in IT best practices in IT security and project delivery.
• Self-motivated, a good team player and leader.
• Be able to work under pressure.
• Good command of English and Cantonese.
  
   

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.