• Microsoft Active Directory Administration
• Confidential Mail System
• Endpoint Security Solutions
• Lotus Notes Application Development
• Lotus Notes Administration & Technical Support
• PC LAN Support
• Virtual Private Network
   

To perform in Windows PC upgrade and provide technical support to the Office Automation System (OAS) related systems and facilities 

Seconded to our clients of public sector to perform the followings:

• To upgrade PCs in Hongkong Post, which includes performing on-site PC hardware installation/upgrade, OS image cloning, software or application programs installation, data migration, data erasure activities, and scheduling HKP users and coordinating contractor;
• To assist in relocation of PC and other IT equipment for redeployment, and update IT inventory after hardware upgrade, replacement or redeployment;
• To perform the Office Automation System (OAS) support and trouble-shooting tasks including Lotus Notes Mail and Confidential Mail System, Domino Mail System and Mobile Workspace System with iPhone and Android, VPN Gateway, Microsoft Windows Desktop, Microsoft Active Directory, Local Workstation Directory, NAS Service, EndPoint Security Service, Internet Access and Mailing Service, Video Conferencing Service, Single Sign-On Service and Departmental Portal Service
• To provide face-to-face client support for VIPs in Hongkong Post when necessary;
• To assist in the implementation for various OA Projects such as market research, new solution evaluation, procurement, hand on implementation and documentation
• To assist OAS team to handle administration works;
• To prepare documents on support statistics and incident logging;
  
  
  
  
   

• Degree Holder in Computer Science or equivalent;
• Minimum 2 years' working experience in the field of IT, and 1 years' experience in similar position
• Experience in customer support in technical aspect;
• Knowledge and experience in Windows 10/11, Lotus Domino and Notes, Microsoft Windows Server 2019/2022/2025, Microsoft Active Directory, TrendMicro EndPoint Solution, Symantec Ghost and Macrium Reflect Backup;
• Good communication and skills, both written and verbal, in Chinese or English, preference given to those good at both;
• Need to work in various location of HKP; and
• Overtime and on-call work are required when necessary; and
• Criminal record check is required.
  
   

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.