• Enterprise Application Integration
• Infrastructure
• Mobile / Wireless Communication
• Network & System Management
• System Implementation and Maintenance/Support

The proposed staff shall be responsible to manage the daily system operation, support and maintenance of the Integrated Custodial and Rehabilitation Management System (iCRMS), IT Infrastructure and the endpoints, and provide technical advisory support services and centralized helpdesk operations

Seconded to our clients of public sector to perform the followings:

• Lead the team in performing quality assurance, including but not limited to the performance monitoring, integrity and security on the different components of the system infrastructure and the endpoints including, but not limited to, desktops, laptops, mobile devices, other physical electronics, and its hardware and software;
• Attend progress meetings with users;
• Lead the on-site installation and maintenance of hardware and software equipment;
• Facilitate the resolution of system issues;
• Manage the deployment of system bug-fix and program/mobile app release with liaison with the maintenance contractor and end users;
• Manage the system performance, quality assurance and other adhoc/on-going system maintenance activities; and
• Ensure the smooth operation of the system.
• Manage desktop/laptop provisioning and maintenance to ensure operational readiness;
• Oversee the centralized helpdesk operations, ensuring timely response to user inquiries and coordination of support services;
• Carry out any other duties as assigned by supervisors.
   

• Degree holder in Computer Science or related discipline;
• Minimum 15 years post-qualification IT experience with at least 7 years of experience in similar capacity
• IT project management and vendor management;
• IT System management and administration;
• Good communication skills, customer service skills, coordination skills and liaison skills;
• Good command of Chinese and English;
• Self-motivated, independent, diligent, polite, pro-active, fast learning and good team player;
• Working at remote correctional facilities for provision of support services as and when required; and
• Undergoing integrity check by HKPF is required.
   

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.