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EA Licence No. 78592

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Senior System Analyst

Reference Number:

HR_202509_SSA162

Job Highlight

  • IT Planning.
  • Mobile / Wireless Communication.
  • Web Hosting, Design and Maintenance.
  • IT in Community, eg. Promote Use of IT/IT Awareness
  • Experience in Conducting IT Training/Briefing.
  • IT Service/ Outsourcing Management.

Job Nature

  • To administer the Departmental network and IT infrastructure including daily operations and enhancement projects; and
  • To coordinate and handle request to the Departmental helpdesk relating to Departmental network and IT infrastructure.

Job Description

Seconded to our clients of public sector to perform the followings:

  • To oversee and support the daily operations of Departmental network and IT Infrastructure; and to implement necessary enhancement projects on network security, remote access, wireless access, network traffic control and etc.;
  • To Implement IT policy and guidelines for users to ensure all IT activities performed in accordance with the required IT security protocols;
  • To plan, design and manage the network infrastructure properly including the integration of firewall, network routers, switches, VPN gateway and other networking equipment and its peripherals;
  • To administer, monitor and analyze overall network performance to ensure the Departmental network is running in a stable and secure status;
  • To analyze system functions and failures to isolate and identify problem areas;
  • To review existing networking topologies regularly and provide practicable suggestions for on-going enhancement;
  • To recommend and procure new network equipment for Departmental network and IT infrastructure;
  • To monitor the operation and availability of networking systems;
  • To oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages;
  • To evaluate technological risks for implementation of disaster recovery for networking DR site and backup procedures;
  • To oversee day-to-day network administration jobs including the troubleshooting faulty or abnormal network devices, overseeing user access to the network and generating performance reports for network systems and devices;
  • To supervise and lead the Network Team to prepare regular review report and escalate vulnerable issues for management's consideration; to conduct the system audits and patch management for auditing response on a timely basis; and to prepare or update project documents, operational procedures, network diagrams, technical specifications and etc.;
  • To interact and follow up with the vendors for maintenance including repairing faulty network equipment, updating necessary security patches and upgrading equipment's operation system;
  • To develop and monitor Wi-Fi network in offices with proper setting on its availability and security;
  • To lead the network upgrade to cope with the increasing bandwidth demand arising from the deployment of Centrally Managed Messaging Platform (CMMP);
  • To troubleshoot all technical problems encountered by Users calling to Departmental helpdesk relating to operations in Departmental network and IT infrastructure;
  • To coordinate and respond to Users initiating calls to Departmental helpdesk on requests relating to Departmental network and IT infrastructure; 
  • To source, evaluate and recommend new technology or equipment in order to enhance the security, reliability and availability of Departmental network; and
  • To carry out any other duties as assigned by the senior officers.

Job Requirement

  • Degree holder in Computer Science or related discipline;
  • Minimum 10 years post-qualification IT experience with at least 5 years of experience in similar capacity;
  • Recent IT working experience in department;
  • Obtained at least one of the following certificates relating to IT network:
  • Cisco Certified Network Professional (CCNP) or
  • Huawei Certified ICT Professional (HCIP); and
  • Obtained at least one of the following certificates relating to IT project or service management:
    - Project Management Professional (PMP) or
    - Information Technology Infrastructure Library (ITIL).

 

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

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