• Anti-Virus Technology.
• Confidential Mail System.
• Lotus Notes Administration & Technical Support.
• Office Automation
• PC LAN Support.
• Windows 7/8/10.
• Wireless and Mobile.
• Wireless/ mobile Email Solution.
• Coordination.
• Helpdesk Call Handling Technique.

General IT support.

Seconded to our clients of public sector to perform the followings:

• To assist the distribution and the inventory update of IT equipment with Procurement Team;
• To answer the hotline service call from general users and 
• To resolve the technical issues on operating systems (OS), hardware, software, email solutions (Lotus Notes and Mobile Email) peripherals of PC and mobile devices;
• To work with the Infrastructure Team and other parties (both internal and external) on the maintenance and support of desktop PC and other IT equipment;
• To work on other tasks assigned by the supervisors.
  
  
   

• Diploma or High Diploma or Degree Holder in Computer Science, or equivalent;
• Minimum 2 years post-qualification IT experience with at least 2 years of experience in similar capacity;
• 4 years or above helpdesk support experience in sizeable company, with 2 years or above in the role of CITA.
• Solid trouble-shooting skills for both software and hardware.
• Knowledge of Software (iOS, Windows 10, Offices 2016, Service management system such as ManageEngine ServiceDesk, software and patch management system such as Symantec Altiris), PC desktop/notebook/iOS mobile device, and peripheral such as printer, scanner.
• Good Knowledge of PC email software (Lotus Notes, CMSG), mobile email (including MCMS).
• Good communication skill and telephone manner.
• Microsoft certification on Windows Desktop preferred.
  
  
  
  
   

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.