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EA Licence No. 78592

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Application Support Assistant (Clerk)

Reference Number:

EA-DF-202508-1

Job Highlight

  • Clerk, Clerical duties, Admin
  • Customer Service
  • Social Service

Job Nature

About Us:

In response to strategic business needs and expansion, EDPS Staffing is an additional staffing arm of EDPS (EA License No. 78592). Founded in 1974, EDPS stands as the premier provider of IT contract staffing solutions in Hong Kong, boasting a long-standing history and esteemed reputation. We are privileged to have been chosen by the Government of HKSAR as one of the largest and most enduring suppliers of IT contract staffing services for nearly 50 years. 

Position Overview:
Our client is a public organization dedicated to providing welfare services to the community, with a particular focus on the elderly population. They are currently looking to hire several Application Support Assistants for the Care Need Assessment Management Office (Elderly Services). These assistants will play a crucial role in helping elderly individuals navigate their residential and community care services by drafting necessary forms and entering case records.


Job Description

  • Serve in Care Need Assessment Management Offices (Elderly Services)
  • Work location: either Hong Kong Island, Kowloon, or New Territories
  • Assist in handling applications for Residential Care Services and Community Care Services
  • Drafting standard forms upon contacts with the elder applicants, caregivers, referring workers and accredited assessors
  • Inputting of case records of the above for supervisor’s follow-up interventions on elder applications’ care options
  • Receiving incoming calls and answering verbal enquiries from the public
  • General clerical duties such as general office support, personnel, statistical duties, receipt and dispatch services, messenger duties, etc.
  • Perform other administrative and ad hoc duties as assigned by senior officers/supervisors

Job Requirement

  • Completed Secondary 5 with subjects studied including Mathematics, or equivalent
  • Reasonable level of proficiency in both oral and written English and Chinese
  • Good computer knowledge including possessing Chinese and English word processing skills and being proficient in the use of computer applications such as MS Word, Excel and Access, etc. 

Salary:
Salary will be from HK$16000 to HK$16500.

Application:
Please submit your resume along with your current and expected salary. Personal data collected will be treated confidentially for recruitment purposes. Candidates not invited for an interview within six weeks may consider their applications unsuccessful.

Equal Opportunity Employer:
We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be handled confidentially by authorized personnel for recruitment-related purposes.

Address:
Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Contact Number: 852-2835 9688

Website: www.edps.com.hk

 

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