• IT Operational Management
• UNIX
• Windows 7/8/10
• Windows Server 2008/2012

To support core duties of PC Helpdesk and implementation of OA related IT projects

Seconded to our clients of public sector to perform the followings:

• Perform general helpdesk duties
• Lead/ guide/ monitor IT Assistants on daily PC Helpdesk operations
• Coordinate with IT users/ contractors on various on-site IT related activities like hardware replacement/ upgrade, software upgrade/ recovery, etc
• Perform operation support on the desktop management and security protection on the PC platform (e.g. group policy management, Anti-virus management and Patch/ Software Delivery, etc)
• Provide support to IT users in using various IT applications, remote email access and mobile devices such as laptop, tablet and smartphone
• Perform other ad-hoc duties or field support to IT users, if required
  
   

• Degree Holder in Computer Science, or equivalent.
• Minimum 2 years post-qualification IT experience with at least 5 years of experience in similar capacity.
• With at least 3 years solid experience in supporting Lotus Notes/ Email/ Confidential Mail applications
• Familiar with Microsoft products, Network products, Confidential Mail System and Lotus Notes Email System
• Good communication skills, mature, self-motivated and ability to work independently
• Proficient in both spoken and written English and Cantonese
• Experience in Centrally Managed Messaging Platform (CMMP) service rollout is preferred

Interested parties please send detailed resume with present/expected salary to HR Department.

Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Tel: 2838-6813

Fax: 2838-6776

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.